Top Trends in Airlines, hotels, travel & tourism

1. Low cost

In 2003 low cost operators were responsible for 23% of all US air traffic. However, discount carriers are now finding that they are having to compete on more than just price as customers are demanding higher levels of comfort and entertainment. This has led to the ‘discount diva’ — a customer who has sophisticated tastes in relation to airport and in-flight services, but expects bargain basement prices too. An example of this is Virgin Blue in Australia (a low cost airline) which offers low cost travellers access to exclusive Blue Room pay as you go airline lounges.

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2. The death of distance

How about lunch in Paris or dinner in New York? This isn’t as crazy as you might think (even if you live in London) because people are getting used to going further. What was once exotic is now considered ordinary, which means that travellers are constantly seeking out new and further flung destinations like Latin America and Asia. Part of the reason for this is the growth of low cost carriers pushing routes further out. US carriers like Jet Blue, Spirit and AirTran are all adding destinations like Jamaica, Costa Rica and the Dominican Republic to their schedules. It’s also got something to do with people having more money to spend and airlines making the experience more comfortable. One could even argue that it’s to do with security post 9/11. If you’ve got to get to an airport 2 or 3 hours before your flight you might as well make the journey worthwhile by going somewhere far away. You could even argue that it’s down to the Internet, which has given ordinary travellers access to new information and low prices.

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3. Luxury travel

As low cost services spread across the world, so too does the appeal of the opposite: high-cost, high touch exclusivity and personal pampering. For some, low cost fares leave extra cash to splash out on expensive hotels, while for others business and first class cabins are the new hotels. And, of course, the more travellers get used to luxury, the more of it they want, which leaves them with something of a dilemma. How to set yourself apart from everyone else when almost everyone else seems to have exactly the same idea?

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4. Planned spontaneity

Travellers are taking advantage of the plethora of no-frills airlines, affordable hotels (also booked at the last moment) and last-minute/find-and-seek websites to increasingly act on a whim. Thus making spontaneous decisions to go somewhere is becoming the norm, especially for the Internet generation who do everything at Internet speed.

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5. Just relax

The more life speeds up, the more people will want to step off for a while. Hence the growth in spa experiences, personal indulgences and stress relief holidays. This trend is even influencing domestic architecture and interior design with bathrooms turning into spa heavens and whole houses turning into tiny resorts of sorts.

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6. Grey geese and other flocks

Backbackers do it. Families with children do it. And couples aged 60+ do it. People of similar ages are increasingly moving around and doing the same things in flocks. The exception is young childless couples who want to do their own thing, by themselves.

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7. Do it yourself (we can't be bothered)

Book your own flight, check yourself in, book in and out of your hotel yourself, hire a car from a giant vending machine and plug in to your own audio travel guide complete with GPS navigation. If it’s not here already, it soon will be.

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8. Experiental travel

According to the World Tourism Organisation, cultural holidays are the fastest growing sector of the tourism market. This segment includes everything from backpackers looking for ‘real’ experiences half way up the Amazon, to flocks of retirees booking cultural tours through SAGA or the British Museum. As a result towns and cities are increasingly marketing themselves using whatever nature and history have given them. This dovetails with an increased interest in unusual but ‘safe’ destinations. Examples would include former Soviet bloc countries such as Bulgaria and Balkan countries, especially Croatia. Another emerging segment that is part of this cultural voyeurism is what’s been called religious tourism.

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9. Growth in numbers

According to the World Tourism Organisation, there will be 1,500,000,000 airline trips made by the year 2020. That’s a lot of airmiles. Of course, a big rise in fuel prices could put an end to this since nobody has yet discovered a serious alternative for jet fuel. Equally, another outbreak of SARS or another big 9/11 style attack could also move the numbers in the opposite direction.

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10. China

Look out, the Chinese are coming. Whereas it took 30 years for Japan to reach 17 million outbound trips, China has reached this figure in just 5 years. According to the Pacific Asia Travel Association (PATA), the Chinese took roughly 800 million internal trips during 2003. That’s about the same number taken by the rest of the planet in 2003. So imagine what would happen if even a small proportion of this number decided to travel abroad? — You’d have to ration access to tourist sites and even whole countries. Similarly, India is another country with a rapidly emerging middle class with money to spend on travel. In 2003 four and a half million Indians travelled abroad which caused the country to lose millions in foreign currency due to the imbalance between inbound and outbound tourists.

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